![]() With the creation of Accountable Care Organizations from Health Reform, participating organizations are building technology solutions to reward providers based on the health outcomes of patients, not just on the volume of services delivered. Population Health 2 is probably the hottest area of Healthcare IT at the moment. Improving the Health of Patient Populations (Author’s note: While this technology is convenient, I wonder if publishing ER wait times encourages over-use of the ER 1). Many hospitals now have systems that provide real-time estimates of Emergency Room and Urgent Care wait times that get published to websites as well as electronic billboards near hospital campuses. Patient portals are also used to follow up with patients to invite them to provide feedback on their experiences. We’ve had online banking for over twenty years now, and finally patient portals are becoming the norm as patients take advantage of online appointment scheduling, secure messaging to physicians, and review of test results. Here are a couple of examples: Patient Portals However, the past several years have brought a lot of new technologies that help organizations to meet the aim of improving the patient experience. Healthcare organizations have traditionally been behind other industries in adopting patient-friendly technology that makes it easier to interact with providers. Let’s look at each component of the Triple Aim and consider how Healthcare IT comes into play. These simple sounding concepts are easier said than done, and not surprisingly require a significant investment in Healthcare Information Technology to implement and measure. Reduce the per capita cost of health care.Improve the health of patient populations, and. ![]() ![]() What is the Triple Aim? The Triple Aim in Healthcare is a concept put forward by the Institute for Healthcare Improvement that is intended to drive Healthcare organizations and providers to simultaneously implement programs that:
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